Shiping & Return Policy

Shipping Locations

We currently ship across all states and regions in India.
If you have any questions about delivery to your specific location, please feel free to contact us at info@thereevshop.com.

Order Dispatch & Delivery Timelines

All orders placed on thereevshop.com are processed and dispatched within 1–2 business days after successful payment confirmation.
We use trusted courier partners such as UPS and others, and provide full tracking details once your order is shipped.

Estimated delivery times:

  • Metro Cities: 3–5 business days

  • Non-metro or remote areas: 5–10 business days

By default, packages are delivered without requiring a signature. If you prefer a delivery option that requires a signature (UPS Extra), please contact us before placing your order. Additional fees may apply.

Shipping Charges

Shipping charges include the cost of handling, packaging, and postage.

  • Handling charges are fixed.

  • Shipping fees vary based on the total weight of your order and the delivery location.

To reduce shipping costs, we recommend placing all desired items in a single order.
Please note that separate orders cannot be combined, and shipping will be charged individually for each order.

All items are securely packaged using protective, eco-conscious materials. We take extra care when packing fragile items to ensure safe delivery.

Return & Exchange Policy

Our Commitment

At thereevshop.com, we are committed to your satisfaction. If you are not happy with your purchase, we are here to help with returns or exchanges.

Return Eligibility

Products may be returned within 15 business days from the date of shipment, provided that:

  • The item is unused, unopened, and in its original packaging
  • It shows no signs of use, damage, or tampering

Items that do not meet these conditions may not be eligible for return or refund.

Inspection & Refund Approval

Once we receive the returned item, it will be inspected within 48 hours. If it passes inspection, a full refund will be issued to the original payment method.
If it fails to meet our return policy conditions, we will notify you and may return the item back to you.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please inform us within 48 hours of delivery.
We will arrange a replacement at no extra cost. In some cases, we may request photographs of the damaged item and packaging to assist with the claim and expedite the process.

Refund Timelines

Approved refunds will be processed within 3–5 business days and will be credited to the same payment method used during the purchase—such as your bank account, UPI, card, or digital wallet.

Contact Information

For help with orders, shipping, returns, or any queries, please contact our support team:

Website: www.thereevshop.com
Email: info@thereevshop.com, sales@thereevshop.com

Phone/WhatsApp:
+91-8130780708
(Monday to Saturday, 10:00 AM – 6:00 PM IST)

Policy Changes

This Shipping and Return Policy is subject to change without prior notice. Any updates will be posted on this page with the revised date.